YOU WILL PASS THE
CERTIFICATION EXAMS - WE GUARANTEE IT!
We guarantee that you will pass the Microsoft and/or CompTIA
Certification Exams if you use our study material.* If the
registered user fails any one certification exam twice after using
our study material consisting of the entire course - showing us 2
scores of 95% or better on two different practice exams, within 180 days of
purchase you present original proof of failure in the exam, then we
will purchase a voucher for you to retake the exam a third time. If
additional criteria are met then we will even pay for the exam a 4th
or 5th time, if necessary.
included in this Guarantee.
Why do I need to
By obtaining your certification you can provide recognized proof of
your professional achievements. Being certified validates that the
holder has reached a level of competence that is accepted and valued
by the industry. These credentials enhance job opportunities, as
some employers require certification as a condition of employment or
for advancement opportunities. If you are self-employed, being
certified will boost customer confidence and provide you with a
larger customer base.
Do you guarantee that I will pass the certification test with
YES! We guarantee YOU WILL PASS THE MICROSOFT and/or COMPTIA
CERTIFICATION EXAMS if you use our material. If the registered user
fails any one certification exam twice after using our study
material - showing us 2 scores of 95% or better on two different
practice exams, within 180 days of purchase and can show proof of
failure for the exam, then the product may be returned for a refund
of the purchase price, less shipping and handling charges.
How long will it take me to complete a self-study course?
Each of our courses is designed to be the equivalent of attending a
40-50 hour seminar.
self-study better than classroom training?
Our self-study courses combine instructor led video lectures with
workbook and computer-based training. We have found that utilizing
more than one learning method greatly enhances a student's retention
level. In addition, with self-study you own the material and may
refer back to it again and again. In a classroom environment, if you
miss what the instructor says, you've missed it; with video, you may
rewind as often as you like. Not only is self-study more
comprehensive than classroom training, it is available for a
fraction of the cost!
What if I have a
question about the course material or content?
All of our courses include one year of unlimited technical support.
You can email our technical support personnel who will answer any
question you have about your training program.
What happens if
the industry's certification tests change?
When a certification test changes and we produce an upgrade for the
certification program, we offer our previous customers free upgrades
on the videos. The customer simply returns their old videos (or
CD-ROMs) and receives the new ones absolutely free. These upgrades
do not include the textbooks or test engines, but we do offer these
packages at substantially reduced prices.
What if I want
to keep my old videos, but still need to get the upgraded version?
We always offers an extremely low upgrade price to customers who
don't want to send in their old videos back. This way our customers
can keep their information on the old technology as well as stay
current with the new.
Which is best
for me? Videos or CD-ROMs?
Good question! We have found that everybody learns differently. Some
people prefer the classroom lecture style format of the videos (you
can watch them from the comfort of your favorite chair), and some
people prefer the interaction of the CD-ROM version. The CD-ROMs
contain various interactive features such as an online exam
simulator as well as the video content, so a student who doesn't
mind sitting in front of his/her computer for long periods would
prefer the CD format.
questions? Send an e-mail to us.